Question 1

How long does it take to set up a solution with Herakia?

Accepted Answer

It depends on the scope: a simple automation is quicker than a broader bespoke solution (several tools, business rules, testing). You get the timeline before we start, prototype and validation included.

Question 2

Which tools integrate with your automations?

Accepted Answer

We connect to most of the tools you already use: your CRMs (HubSpot, Salesforce, Pipedrive…), your invoicing tools, your inboxes, your no-code platforms (Make, n8n, Zapier) and your internal software. If a tool has no standard connection, we find a bespoke solution.

Question 3

What's the return on investment of an AI automation?

Accepted Answer

It depends on the process automated and how much time it costs you today. Rather than quote an average, we quantify it for your specific case during the initial assessment — you know what you gain before committing.

Question 4

Is my data secure?

Accepted Answer

Yes. We comply with GDPR, host data in Europe when required, and always sign a confidentiality agreement before any engagement. For regulated sectors (healthcare, finance), we offer on-premise or private cloud architectures.

Question 5

Do you work with SMEs or only large accounts?

Accepted Answer

Size matters less than the ambition of the project. We work with organisations that are serious about tackling the topic, from structured SMEs to large groups. Every engagement is designed bespoke, calibrated to your stakes — never a standardised package.

Question 6

What happens after deployment?

Accepted Answer

Deployment is never the end. We monitor performance, tune continuously and check in regularly to spot new opportunities. Your teams are trained to gain autonomy over time.

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